NGOs will need to renew functions and roles in order to keep up with society. Digital capabilities and user-focused innovation must be in – fused in the organization. This calls for rethinking functions, training employees and potentially recru – iting new talent. NGOs will need to balance the use of in-house and external capabilities. It can be more beneficial and cost efficient to share capabilities and train staff with other organizations.
One example: Sharing functions related to digital delivery or rapid innovation. NGOs can do this by cooperating with start-ups and establishing corporate partnerships. They can also provide more volunteering roles with focus on digital and potentially share this talent with partners.
Digital Center of Excellence Digital partnerships Rapid Innovation Digital Delivery Digital academy and recruiting Drives organizational focus and know-how regarding digital experience design, digital marketing and analytics Screen, identify, select, set-up and manage partnerships that support the delivery of new and improved digital services.
NGOs will be able to test new ideas quickly and turn them into viable and proven products or services through rapid prototyping and developing Minimum Viable Products (MVP) Use agile methodology to design, build, and test new solutions and ensuring the organization can quickly adapt when the new solution is implemented Provide continuous training and capability building on relevant topics and drive recruitment of digital talent.